Client Reviews and Reputation Management
Why Reputation Management Matters for Law Firms
In the legal world, your reputation is everything. Today, potential clients rely on online reviews as much as personal recommendations when choosing an attorney. Our Client Reviews and Reputation Management services help your law firm build a powerful online reputation that inspires confidence, strengthens trust, and converts prospects into clients.
More than 80% of people read reviews before hiring a lawyer. A strong reputation can help your firm stand out in search results, while a few unanswered negative reviews can cost you valuable leads. We help your firm proactively collect positive client feedback, manage reviews across all major platforms, and protect your online image — so you stay in control of your story.
Boost Client Trust
Positive reviews validate your firm’s credibility and professionalism.
Increase Visibility
Higher ratings improve your ranking in local and map search results.
Attract More Leads
Prospective clients choose firms with proven client satisfaction.
Protect Your Brand
Stay ahead of negative feedback before it affects your reputation.
Features Included:
Review Generation Campaigns
We make it easy for satisfied clients to leave glowing reviews. Using automated email and text campaigns, we guide clients to share their experience on Google, Yelp, Avvo, and other trusted platforms — boosting your star ratings and visibility.
Review Monitoring & Alerts
Never miss a review. Our system tracks every new review across the web and sends instant alerts so you can respond quickly and appropriately.
Response Management
We help your firm craft professional, compliant responses that reinforce trust — whether the feedback is positive or critical. Our approach turns reviews into opportunities to demonstrate integrity and client care.
Negative Review Mitigation
If a negative review appears, we guide you through the best legal and ethical ways to address it. We work to resolve issues privately when possible and balance out negativity with positive client stories.
Reputation Building & Public Relations
We help your firm build a positive digital footprint through articles, testimonials, community highlights, and online mentions — ensuring your name stands for credibility and excellence.
Platforms We Manage
- Google Business Profile
- Yelp
- Avvo
- Martindale-Hubbell
- Better Business Bureau (BBB)
- Local and niche legal directories
Analytics & Reporting
Get transparent monthly reports showing your review growth, average rating, platform visibility, and sentiment trends — so you always know where your reputation stands.
Schedule Your Free Strategy Session
Complete the form so we can learn more about your law firm and how we can help you reach your goals.